No Other Communication Channel Comes Close
SMS reaches people right where they're actually looking: their phones. Which means, you can make sure your messages actually get SEEN.
Send SMS to Your Customers (Updated January 3, 2025)
Most Dependable Text Messaging Service for Business in 2025
Reach people where they're actually looking - their phones - with an SMS service you can rely on.
What if you could reach up to 100% of recipients - with a business text messaging service?
When People Actually SEE Your Messages, That Means...
...customers engaging with promos. Webinar registrants actually SHOWING UP. No more missed memos. No more missed meetings.
A Business Text Messaging Service You Can Count On
Although SMS is certainly effective, the SMS process can get complicated if you don't have the right provider. Make sure you find one that will guide you through the process - so you can avoid any headaches. That's where Mobile Text Alerts can help.
You can use SMS for... marketing
Promote a product or service to qualified leads with text messages, so you can see results from the superior engagement of SMS.
You can use SMS for... event reminders
Cut down on no shows and grow event attendance by reminding people when you have an upcoming sale - or if they have an upcoming appointment.
You can use SMS for... employee notifications
Alert your team via SMS when you have company events or need someone to pick up an extra shift - to make sure people actually see your notice.
Free 14-Day Trial of a Text Messaging Service for Business - No Risk
Try our Mobile Text Alerts for free today!
How Can Our Text Messaging Service for Business Help You?
White Glove Support
Enjoy the white glove treatment, including done-for-you setup (as desired) and ongoing support with reps who are there to help YOU.
"Set It and Forget It" Automation
Schedule messages ahead of time or automate a series of messages, to make the most efficient use of your business text messaging system.
Up Close and Personal Messaging
Send personalized messages that are actually relevant to your subscribers - by organizing your contact list into segmented groups. Plus, automatically include your customers’ names in your text blasts, and manage individual two-way conversations via an easy inbox.
Beautiful Branding
Beautify your text messages with images to pack the most punch in your marketing efforts. You can even include your logo in a convenient contact card that your customers can save to their phone so that they know who's texting them.
No Analysis Paralysis
Make informed decisions about your business text messaging efforts - by viewing reporting on your messages and contact list at any time. These reports include data on sent messages, delivery statuses, link clicks, subscriber trends, and information on opt-outs.
On-the-Go Access
Manage your account and send messages at your convenience via web platform or mobile app. For the most flexibility, create unlimited administrator profiles so that multiple people can access the account at different permission levels.
| Comparison |  | Avochato | EZ Texting | Tatango | Textedly | |
|---|---|---|---|---|---|---|
AI SMS Chatbot | ||||||
Mass iMessage | ||||||
International Messaging | ||||||
Carrier Fees Included with Plan | ||||||
Mobile App | ||||||
Text to Landlines |
"This software has been a game changer." - Matt
“We are a healthcare facility with multiple locations. After a snowstorm, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even to say happy birthday to an employee. Great product!”
Matt H
IT Director
Free 14-Day Trial of a Text Messaging Service for Business - No Risk
Add contacts, write your message, and click send. Get a free 14-day trial account and start sending business texts today!
Who Uses Text Messaging Service for Businesses in 2025
Churches and Non-Profits
Example: "Don't forget about the annual Christmas Concert this Sunday at 6pm! It's free! See you there."
Coaches
Example: "The webinar on 'How to Take Your Business to the Next Level in 5 Steps' starts in 10 minutes! Here's the Zoom link: [link]"
Construction
Example: "Safety alert! Please desist from all work until further notice. Lightning spotted near the area."
Ecommerce and Retail
Example: "This month only! Get 30% off all new inventory items. Use code [promo code] at checkout. Shop here: [link]"
Financial Institutions
Example: “The Lincolnshire branch will be closed tomorrow due to expected inclement weather. Please work from home if possible."
Gyms and Fitness
Example: “Zumba class resumes tomorrow at 8:00am! See you soon, and get ready to get active!"
Healthcare
Example: "Reminder: Your appointment with Dr. Duensing is TOMORROW at 3pm. Please reply RESCHEDULE now if you need to reschedule."
Manufacturing
Example: "Due to a power outage, systems are currently down. Please refrain from coming into work until further notice."
Real Estate
Example: "New property opening soon at [location]! 3BR, 2B, 1500 sq ft. Reply INTERESTED if you'd like more info."
Restaurants and Cafes
Example: "Hungry? Get $5 off your order if you come in TODAY and show this text message!"
Service Providers (Salons, Contractors, Etc.)
Example: "Reminder! Your appointment is coming up on October 3rd and 11:15am. Please reply right away if you need to cancel."
Stock Alerts
Example: "[Ticker symbol] is at an all-time low!"
How Do Real Companies & Organizations Use Mobile Text Alerts?
How Business Text Messaging Services Work: 3 Steps to Getting Started
Any time you introduce a new tool it can be intimidating.
But getting an SMS service up and running doesn't have to be complicated.
There are just a few steps to getting started.
1. Choose a Service
The first step is to simply choose a business text messaging service to use.
The good news is that there are lots of services to choose from.
But the bad news is that there are lots of services to choose from! (Which means exploring options can be overwhelming.)
If you want some help in evaluating services, check out the “How to Choose a Text Messaging Service for Business” section below.
Most services will allow you to test out a free trial, so you can do that to get a feel for how the service works.
2. Load in Contacts
The second step after choosing a service is to populate your SMS database with contacts so that you can actually send them messages.
If you already have a list, you can import it into the SMS service platform via a spreadsheet (or via API if you have developers). Otherwise, you can use one of the platform opt-in tools (text-to-join keywords, web sign-up forms/banners, and QR codes) to grow your list.
Note that due to TCPA regulations, any contact lists you add in must be legitimate lists, not randomly generated.)
3. Create SMS Campaigns
The next step is to create SMS campaigns in your text messaging service dashboard or via the service's SMS API.
There are a few different ways you can create campaigns:
- You can set up manual one-off campaigns by simply typing your message content into the platform, designating the intended recipients, and selecting the send time.
- You can set up drip campaigns so that you can automatically put people through a workflow of messages (including delays between those messages).
- You can set up automatic replies to send to recipients under specified conditions (for example, if they send you a text with a particular word, they receive a specific auto-response back).
- You can engage in individual 2-way conversations via an online SMS inbox.
- You can set up an SMS AI Chatbot that automatically replies with AI-powered responses to you audience's questions and comments.
You'll then be able to monitor your campaign results from your online dashboard.
How to Choose a Text Messaging Service for Business
There are essentially three kinds of SMS services:
1. Services that are platform-first but also offer an API for developers (Mobile Text Alerts, SlickText, EZ Texting)
2. Services that are API-only, or at least API-first (Twilio)
3. Services that are multichannel - i.e., offer SMS alongside other services, particularly email (Klaviyo, Attentive)
Mobile Text Alerts falls into category #1, along with most SMS services.
You'll want to go with category #1 services if you want to have more options available to you than an API-only service (category #2) but you also don't need a multi-channel service (category #3).
The major players in SMS platforms from category #1 do tend to be pretty similar to each other, so from a features standpoint you can't go too wrong no matter which way you choose. So the biggest factors you'll want to look at are customer experience and pricing.
With SMS services, pricing can be complicated and is not always as it appears.
Most SMS services operate on a subscription basis in which you'll pay monthly or annually for a set number of allowed messages per month. (Some services charge you per message and some have other pricing structures, such as charging you per user.)
However, many service will also charge carrier fees, phone number fees, and/or registration fees on top of the regular fee, so make sure you know whether there are any additional fees before moving forward with a service. (Mobile Text Alerts has no required fees on top of the listed subscription prices.)
Also be aware that longer messages (longer than 160 characters) and picture messages (MMS) typically use up more "messages" in your message allotments, so you'll need to take that into account when determining how many messages you need in your plan.
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Text Messaging Service FAQ
### What is a business text messaging service?
A business text messaging service refers to either an online platform or an API that allows you to send out text messages for business purposes.
These types of services typically have an emphasis on sending out business text messages on a mass scale, but can also include individual texts sent for marketing, customer support, or even internal team notices.
What is the best text messaging service for business?
There are many good business text messaging services out there, but we would of course recommend that you try out our SMS service Mobile Text Alerts.
With Mobile Text Alerts you'll get:
- A fully-featured online platform and SMS API
- Competitive pricing
- White glove onboarding and support
- Dependable message delivery
Is there a free text messaging service for business?
Most fully-featured business text message services will require you to pay a fee.
That being said, services such as Mobile Text Alerts can be very affordable, so cost doesn't need to be a major factor holding people back from implementing SMS at least to some extent.
### How does a text messaging service for business work?
SMS services allow you to manage a database of business contacts (whether prospects, customers, colleagues, or employees) and send out SMS either on a mass scale or individually.
You can get services loaded into the online platform or you can manage every via API.
Here's a walkthrough of how it works via Mobile Text Alerts:
How can you use a text messaging service for your business?
There are several effective use cases for business SMS.
Some of those include:
- Marketing promos to prospects and customers
- Announcements for customers or employees
- Updates on important company news
- Reminders about appointments, webinars, or other events
- Customer service communications
### How much does business text messaging cost?
Business SMS costs can vary greatly, but the most important factor to consider is the number of messages you want to send.
For very small volumes (500 messages per month or less), costs can be as little as $20 per month. Also, keep in mind that you don't need to send as many SMS to make an impact, since people tend to read their SMS a lot more reliably than email or other channels.
For larger volumes (50,000 messages per month or more), you can expect to pay less than $.02 per message.
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