As a healthcare professional, sometimes it feels like your entire job is nothing but repeating the same information over and over again to people who didn't listen the first time and won't remember the second time. It's exhausting. And there don't seem to be any easy solutions.
People forget to come to meetings. They don't check their email. And ultimately it's hard to be too upset with them. Doctors and nurses are busy. Patients have hectic lives. But even so, it'd be nice if there was a way to solve your communication problems so you could focus on managing the facility and not simply repeating the same information over and over and over.
Here's the good news: There is a solution out there. This solution has a 99% read rate (almost 5xs better than email!). Your recipients do not need an internet connection. Nor do they need to download an app to receive messages. To reach people, this solution uses a device that virtually every American owns and that many check upwards of 90x per day.
The solution is text messaging.
With SMS, you can send short, informational messages to your team, to patients, and even to volunteers who help out around the office. It's the simplest, best way to communicate with your people.
Before you can send text messages, you need two things:
The good news is neither one of these things is terribly hard to get. SMS messaging solutions, such as Mobile Text Alerts, offer a 14-day free trial to try out the product before you buy and then offer ongoing services at a reasonable rate that is directly related to your specific needs.
Meanwhile, you can build your contact list through a variety of methods. Mobile Text Alerts offers several options:
You can also give people a keyword that they text in to your designated phone number to opt in.
Other options include a QR code or web-based form. Contacts can simply scan the QR code, which you could easily print out and set up next to your front desk, and send the triggered opt-in message and they'll be subscribed.
It's also easy to navigate to a webpage and opt in to receive messages that way.
The simplest use is for internal communication. You can handle scheduling and HR issues via texting and be confident that your team will see the message. You can also use SMS and MMS (picture messaging) to remind your staff of upcoming meetings.
Imagine a world where your no-show rate drops off dramatically and where patients more routinely show up to appointments on time and with all the paperwork they need to bring.
Imagine if doctors and nurses see your messages the first time you send them out rather than the ninth. That world is possible.
With SMS, you can improve the patient's experience and help your team be more informed and connected.
So what are you waiting for? Sign up for a free trial today!
SMS open rates are 99%, nearly 5xs better than email. If you care about people actually seeing your messages, then texting is your best option--by far.
90% of text messages are read within three minutes of being received. When you need to tell people something right away, you need to use SMS.
People don’t have to open up an email inbox or check an app to receive your messages. Since everyone is already familiar with texting, Mobile Text Alerts makes messaging easy.
Can't monitor your customers' replies? Set an automatic response to go out instead!
You can send texts AND emails using Mobile Text Alerts.
Integrate with Zapier, ActiveCampaign, Mailchimp, ClickFunnels and more with individual API's.
Big team? No problem! You can have as many administrators as you need.
Have your customers text a single word to a 5-digit number and instantly receive your updates.
Send customer responses directly to your phone with reply-forwarding capabilities.
Have your customers text-in to be entered to win a prize! Our system does the rest.
Send your customers a link so they can sign up to receive updates immediately.
Use link tracking to measure your SMS click-through rate on your links.
When someone subscribes to your account, they can automatically receive messages from your drip campaign.
Create templates so you're ready to send messages in an instant!
Unused messages rollover into the next month.