Best Text Messaging Service for Business | Our Top 7 Picks for 2025

If you're reading this, chances are, you want to add a text messaging service to your business communication suite.

Smart move.

After all, SMS is less intrusive than a phone call. It's more convenient than an email. And a cost-effective way to create positive customer experiences.

But how do you decide which is the best text message service for business?

We get it.

There are dozens of options, all promising the perfect solution. The problem is, some have hidden fees. Others lock you into long-term contracts. Many offer features you may not need.

Thus, we selected 7 top-rated business SMS services to help you make an informed decision.

To compile this list, we zeroed in on each software's:

• Features
• Pros and cons
• Price
• Customer reviews and rating

Let’s get started.

1. Mobile Text Alerts

Mobile Text Alerts comes with all the trappings of the best text messaging service for business.

Let's start with flexibility.

The software has intuitive features to handle your texting needs, whether you want to send bulk messages, automate SMS campaigns, or ease internal company communication bottlenecks.

In addition, Mobile Text Alerts is easy to set up.

You can have it up and running in minutes. Plus, your subscription includes done-for-you onboarding and coaching to help you maximize the platform's features and capabilities right out of the box.

Furthermore, the platform sports a minimalist interface for quick navigation. Meanwhile, reliable customer support is available 24/7 via phone, email, web chat, and social media to ensure you get answers to pressing questions quickly.

And, unlike most competitors, Mobile Text Alerts offers indefinite rollover on all plans, so you’ll never lose unused messages.

Pros

• Quick setup to get you started in minutes
• User-friendly mobile app for on-the-go messaging
• Competitive pricing that caters to all budgets
• Excellent customer support
• Easy to use

Cons

• Some users find the pricing structure confusing. You can, however, contact Mobile Text Alerts or schedule a demo to help you understand how the software’s pricing works.

Features

Top Mobile Text Alerts features include:

• SMS Automation: Allows you to automate text communications with triggered auto-replies, drip campaigns, and scheduled messaging to save time and stay consistent.
• Custom API: Lets you build a tailored SMS system by integrating custom workflows.
• Integrations: You can connect Mobile Text Alerts to Zoom, GoToWebinar, and use Zapier to extend the platform’s functionality to thousands of other services.
• 1-on-1 Inbox: Allows to manage conversations through a dedicated inbox.
• Multiple Opt-in Methods: Enables you to grow your subscriber base with four sign-up options, including text-to-join keywords, web forms, QR codes, and spreadsheet imports.
• AI Solutions: Allows you to use built-in AI to generate message suggestions or creative images. You can also shorten messages to save on credits.
• Reporting & Delivery Monitoring: Lets you track performance and delivery metrics to optimize campaigns.
• iMessage

See all Mobile Text Alerts Features

Pricing

Mobile Text Alerts has a competitive 8-plan pricing structure broken down as follows.

Note:

All plans have an annual or monthly billing option

Each plan includes a 14-day trial, which gives you access to all premium features and capabilities without upfront financial commitment.

Start 14-day free trial.

Reviews

Mobile Text Alerts has attracted positive reviews and impressive ratings on platforms like G2, Capterra, and SoftwareAdvice.

Here’s what some customers had to say about the platform...

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Easy to use service for your business

This service is very user-friendly and an asset to communication and advertising for small businesses.

—Kari W. (G2)

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Mobile Text Alerts is perfect for all marketing purposes.

Very happy with being able to send mass texts to groups and target audiences.

—Nicole S. (Capterra)

2. Twilio

Twilio is a good SMS app for businesses that want more control over their messaging infrastructure.

Unlike most options on this list, Twilio offers robust messaging APIs, allowing business owners to create custom texting solutions.

The software is reasonably versatile as well. It can send messages across multiple channels, including SMS, MMS, WhatsApp, and Facebook Messenger. Furthermore, Twilio’s availability in 180+ countries makes it easy for businesses to reach a global audience.

However, Twilio’s flexibility comes with a steep learning curve. It’s not a plug-and-play solution like Mobile Text Alerts. Hence, unless you have solid web developers, you may experience hiccups setting it up.

Pros

• Multi-channel messaging support
• Access to an active developer community
• The API-first design allows for custom messaging workflows instead of relying on pre-built templates.

Cons

• No live chat or phone support unless you pay extra.
• Not beginner-friendly.

Features

Twilio offers a wide range of features for businesses that need a scalable, customizable messaging solution:

• Messaging API – Allows users to send SMS, MMS, WhatsApp, and other messages from any application.
• Conversations API – Enables businesses to manage customer interactions across different messaging channels.
• Rich Communication Services (RCS) – Delivers interactive and branded messages with multimedia content.
• AI-powered traffic optimization – Ensures high deliverability with smart routing.
• Fraud protection – Includes tools like SMS pumping detection and Trust Hub to prevent spam and compliance issues.

Pricing

Twilio follows a pay-as-you-go pricing model.

Prices vary depending on the type of message, location, and additional features like compliance and verification.

Because Twilio’s pricing is usage-based, costs can be hard to predict.

However, to give you an idea of Twilio’s pricing, here’s how much SMS costs you if you’re in the United States.

Note:

• Messages are charged per segment.
• Failed messages incur a $0.001 processing fee.
• Prices may change, and carrier fees may apply.

Reviews

Twilio is popular with developers, as evidenced by this review:

First class SMS API Platform for developers.

I have been using Twilio for three years. Actually, this is a very suitable Platform for SMS.

—Ajay Kumar G. (Capterra)

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On the flip side, the pricing structure is a major concern:

“As you scale, it gets very expensive (no discounts at all for loyalty).”

—Sebastian P. (Capterra)

3. SlickText

SlickText claims to be one of the best text messaging services. Sure, this view may vary depending on who you’re asking. However, the platform packs some serious texting capabilities.

Its drag-and-drop automation builder, for instance, is a powerful tool. With the click of a button, you can automate multiple facets of your workflows, including text messages, re-engagement campaigns, and more.

SlickText is best for retailers and e-commerce businesses looking for an SMS platform to manage large-scale campaigns and private customer interactions effectively.

Pros

• User-friendly interface
• Responsive customer support
• Powerful automation features
• Detailed analytics and reporting

Cons

• Few customization options
• Costs can quickly rack up as your contact list grows
• Character count restrictions and extra charges for emojis
• Limited visibility into unsubscribes and delivery confirmations

Features

Notable SlickText features include:

• Extensive Library of List Growth Tools: These include website pop-ups, QR codes, and tap-to-join links to maximize subscriber growth.
• Mass Messaging: Allows you to send bulk SMSes, complete with audience segmentation and message personalization.
• 1-on-1 Messaging: Lets you manage private conversations with customers, route messages to team members, and organize interactions.
• Automation Builder: The built-in drag-and-drop workflow allows for the creation of personalized customer journeys.

Pricing

SlickText offers nine pricing plans structured as follows:

Note:

SlickText has a 14-day trial, albeit with limited access to premium features.

Reviews

Most users hail SlickText’s ease of use. Here are some customer reviews...

Slick text made it incredibly easy to connect with my clients, streamlining communication.

—Real Estate Expert (G2)

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Loved having Slick text for our business.

—Restaurant Owner (G2)

4. Textmagic

Textmagic is an all-in-one text messaging service for business.

The software thrives on its ability to handle omni-channel communication, allowing you to manage SMS, email, voice, WhatsApp, and live chat from one platform.

While versatile, Textmagic lacks some of the plug-and-play convenience of services such as Mobile Text Alerts. And its pay-as-you pricing structure means digging deeper into your budget if you’re a large-scale user.

Pros

• Service is updated regularly to minimize glitches
• Easy-to-navigate dashboard
• Stellar customer service

Cons

• High costs for large-scale campaigns
• Emojis add extra cost to texts
• Limited reporting capabilities

Features

Some Textmagic features include:

• Omnichannel Communication: Supports communication via SMS, email, voice, WhatsApp, and live chat
• Two-Way Messaging: Allows you to centralize texts for faster responses.
• Surveys and Feedback: Enables you to collect audience insights through SMS surveys.
• Appointment Reminders: These allow you to maintain engagement with customers or teams by sending timely notifications.
• Automation: You can integrate Textmagic with Zapier to create automated workflows. It also connects with other apps, including Slack, Google Calendar, Zendesk, and more.

Pricing

Textmagic has a pay-as-you-go pricing structure.

However, costs vary depending on your location.

For instance, the platform charges $4.90 for 100 SMS for United States users and $6.80 for 100 SMS if you’re in the United Kingdom.

In addition, toll-free and 10-digit long code numbers cost $10 monthly in the U.S. On the other hand, virtual numbers cost $4.10 per month in the United Kingdom.

Reviews

Most users praise TextMagic’s ease of use and reliable customer service, as seen in this review by Mary H., a mining and metals controller:

"It’s easy to use. I have multiple groups set up so that I can communicate with specific groups of people instantaneously."

Joseph S., an owner in education management, said:

“The customer service I receive from Textmagic is excellent."

Matt M., complaining about Textmagic’s pricing, noted:

“I would prefer if we could purchase packs or plans rather than paying per message.”

5. SimpleTexting

As the name suggests, SimpleTexting is all about making text messaging for businesses simple.

The platform allows you to send bulk messages, automate SMS campaigns, and manage two-way conversations, like most options in this roundup.

In addition, SimpleTexting comes with a unique data collection tool that enables users to send personalized messages based on customer responses.

It is important to note, though, that while SimpleTexting offers rollover credits, they expire at the end of the following month. That’s a significant difference compared to Mobile Text Alerts' rollover credits for up to a year (on annual plans).

Pros

• Minimal set-up required
• Supports interactive campaigns for better engagement.
• Flexible pricing plans so you can scale up or down based on your needs
• You can upload existing customer lists in a few clicks.
• Offer multi-user access, allowing your team to handle texts

Cons

• Some users experience app glitches and delayed notifications

Features

Stand out SimpleTexting features include:

• Mass Texting – Allows you to send messages to large groups at once.
• Two-Way Messaging – Enables users to manage conversations with a dedicated business number
• Automation – Allows you to set up drip campaigns, scheduled texts, and autoresponders.
• Opt-in Tools – SimpleTexting offers multiple ways to grow your list, including web forms, QR codes, and text-to-join keywords
• Team Collaboration – Allows you to assign conversations, leave notes, and manage multiple numbers.
• Polls & Surveys – You can use the software to collect customer feedback with multiple-choice questions.

Pricing

Note:

SimpleTexting has a 14-day trial.

Reviews

Most users say SimpleText is reliable, but the app has some downsides, most notably constant glitches.

"Reliable and easy to use, but with some quirks"

—Mike M., Lead Software Developer (G2)

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“The app was sometimes glitchy and did not always update when a new text came through.”

—Small Business Owner (G2

6. MessageDesk

MessageDesk is a strong contender for the best text messaging service for business if you want to add texting to your existing phone lines, including landlines and VoIP numbers.

With MessageDesk, you can text-enable the line your customers recognize, so you don’t need a new number to use the platform.

In addition, the service allows for VoIP and call-forwarding integrations. Hence, if your business relies on phone calls as much as texts, you can forward incoming calls to another number to ensure you don’t interrupt text-based communication.

Pros

• Offers team collaboration tools for organizing and responding to messages at scale.
• Connects with VoIP popular VoIP systems

Cons

• No transparent pricing
• Some users report a steep learning curve

Features

Notable MessageDesk features include:

• Text-enabling for existing numbers – Allows you to get started with messaging right away for landlines, VoIP, and business lines.
• Team-based SMS inbox – Allows for managing and assigning text conversations at scale.
• Bulk messaging and group sends – Enables users to run and manage large campaigns effectively.
• Automation – Notable tools include scheduled messages, keyword responders, and out-of-office replies.
• Smart tagging and contact grouping for personalizing messages.
• Compliance tools like opt-in management and TCR approval for A2P 10DLC.

Pricing

Note:

MessageDesk doesn’t expressly show pricing on its website. You must give your name and email to view the price.

Reviews

While most users like MessageDesk's text messaging capabilities, the word limit is a common complaint:

Group Text Made Easy

Overall: Better attendance at meetings as this reaches those who do not check emails frequently.

I didn't like the wording limitation I had.

—Lauren S. (Capterra)

7. EZ Texting

EZ Texting is a well-rounded text messaging service for medium-sized businesses looking for a platform with robust contact management and compliance tools. It lets users upload unlimited contacts, segment audiences, and verify ages for compliance.

EZ Texting stands out primarily because of its textable number options. Based on your communication requirements, you can secure a 10-digit long code (10DLC), a toll-free number, or a dedicated short code.

It also offers text-to-landline functionality, allowing businesses to send and receive texts using an existing phone number, a feature most text messaging software lacks.

Pros

• Built-in image editor with access to millions of free images

Cons

• It can be expensive for higher texting volumes

Features

EZTexting features include:

• Mass Texting & 2-Way Messaging – Allows you to send bulk texts or engage in personal conversations.
• Contact Management – You can upload unlimited contacts, segment audiences, and use smart filters.
• Compliance & Trust Tools – Ensures your messages meet legal requirements with age verification and opt-in tracking.
• Integrations – Connects with Constant Contact, Squarespace, Mailchimp, and Zapier for enhanced functionality.
• Image Library & Editor – Allows you to create visually appealing MMS messages with built-in design tools.

Pricing

Note:

EZ Texting offers a 14-day trial for all of its pricing plans.

How to Choose the Best Text Messaging Service for Business

All text messaging services for business aren’t made equal.

Before you choose one platform over the other, ask yourself these five important questions.

Does It Offer all the Features I Need?

The first thing you want to do is make sure the service you pick has the features your business actually needs.

Do you need bulk messaging, automation, and scheduling? How about two-way communication? Consider all must-haves and compare services side by side. The more a platform meets your specifics, the more value you can get for your money.

Can It Integrate with the 3-party Application My Business Is Using?

Choose a texting messaging service that can integrate with other business tools, such as CRM software, email marketing platforms, or e-commerce systems.

Also, check if the service offers APIs for custom connections. Integration saves time by automating tasks and syncing data.

How Reliable Is the Support and Onboarding?

Look for a provider that offers quality support when you need help. Check if they have a knowledge base or training materials as well.

A smooth onboarding process is important, whether you’re a new subscriber or switching from another service.

Pro Tip: Read reviews to see what other businesses say about their experience with customer support and setup assistance.

Is the Service Secure?

Security is a big deal when dealing with customer data.

Thus, choose a text messaging service for business that offers encryption, two-factor authentication, and compliance with mobile carrier regulations.

If need be, ask about the provider’s data storage policies, such as where the information is kept and who can access it.

How Much Does It Cost?

Pricing varies from one text messaging service to another, so compare plans carefully.

Some charge per message, while others offer monthly subscriptions. Look out for hidden fees, like carrier fees and additional costs for premium features or extra contacts. Then, consider your budget and texting volume.

A cheap service may lack some important features, while a pricey one might include tools you don’t need.

Thus, choose a service that balances cost and value.

Get Free Messages to Try Mobile Text Alerts

You must be thinking - even after all the considerations above, how do I know if a particular platform is the best text messaging service for my business?

Well, with Mobile Text Alerts, you don't have to second-guess.

We're giving you 50 complimentary messages to test-drive our texting service before committing.

Sound good?

Grab Your 50 Free Messages Today!