Spam is a problem, both for email and for text messages. Americans alone received more than 225 billion spam text messages last year according to some reports. And scam texts cost US consumers $330 million.
This is obviously an issue both for consumers and for businesses such as Apple or Google or the mobile carriers who are trying to serve those consumers.
The ability to report a text message as “junk” or “spam,” then, is a way for mobile providers to help provide their users with a way to give notice that a message they’ve received isn’t legitimate.
Going through this process can delete a message for a user and can give mobile providers more information to help fight the spam problem.
But what if you accidentally reported a text message as junk? How can you retrieve the message? Will future messages from that sender be undelivered or sent to your spam folder?
In this article, we’ll answer those questions for you.
First we’ll go over the quick answers to your questions in case you’re short on time, and then we’ll get more in-depth.
Not to worry!
It won’t block the sender from ever sending you messages again. It will just send some info to Apple or Android and the mobile carriers and will delete the conversation from your main inbox.
You can easily recover the conversation from your deleted/blocked messages if you want to keep the conversation on record. (See how under the “How to ‘Undo’” section below.)
If you’ve accidentally reported a text message as spam, no action is needed. There should be no negative consequences if you don’t do anything.
However, if you’d like to retrieve the message, all that you need to do is…
Now that you have some basic answers to your questions, let’s go over more of the specifics…
When you report a message as junk/spam, it will delete it from your inbox and will send information to Apple/Android and the wireless carriers so that they can have more data for combating spam efforts.
Reporting as junk/spam doesn’t block the sender from sending further messages, so if you accidentally report a text message as junk, you’ll still be able to receive messages from that sender in the future.
If you want to prevent receiving messages from a particular phone number in the future, it’s recommended that you block the phone number.
On iPhone, if you receive a text message from someone who’s not in your contacts list, you have the option to “Report Junk.” You can do this in one of two ways:
Accidentally reporting as junk will occur if either of those options are selected by mistake.
On Android there are also a couple of ways to report a text as spam:
Just like with an iPhone, accidentally reporting as junk will occur if either of those options are selected by mistake.
Accidentally reporting a text message as junk may happen for a variety of reasons:
To help prevent accidentally reporting a text message as junk, here are a few basic tips:
However, your consequences for accidentally reporting a message as junk—having the message inadvertently deleted—are easily undoable, as you’ll see in the next section.
If you've accidentally reported a text message as junk and really need to restore it, there’s good news!
Both iOS and Android devices have a way to easily recover deleted messages.
In iOS, you can tap the “Edit” button on the main “Messages” screen. From there you can select “Show Recently Deleted.” You’ll then be able to see a list of all messages that you’ve deleted within the past 30 days. You can then tap on the message that you’d like to restore and select the “Recover” option that appears.
For Android, you can navigate to your “Spam and Blocked” folder by selecting the “3 dots” icon on the main “Messages” screen.
You’ll be able to find the conversation in this folder. Tap the conversation and then select the “Not Spam” option to send the conversation back to your regular inbox.
And that’s basically it! Nothing to panic about. Just recover your accidentally deleted messages and you’ll be good to go.
As we’ve seen, if you accidentally report a message as junk or spam, it’s no biggie. You don’t need to do anything to “undo” your mistake unless you’d like to retrieve the deleted message. And if you’d like to retrieve that deleted message, it’s pretty easy to do.
So don’t sweat it! Just recover your message and keep on texting.
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