New Live Assistant Feature

May 29, 2018 | Back to the Blog

We are very excited to release the first version of our new Live Assistant feature.

What does the Live Assistant feature do?

We created the Live Assistant feature with the goal of helping you run your live sales more effectively. The Live Assistant will watch your live sale, and keep track of “sold” comments, so that you can keep track of who has claimed which items.

 


 

Who is the Live Assistant feature intended for?

This feature is currently only available to LuLaRoe and Paparazzi Consultants, so if you would like to use the new feature, go to your settings page and change your industry to either “LuLaRoe” or “Paparazzi.”

 


 

How does it work?

Here is a detailed step-by-step instruction of how to use the Live Assistant feature.

 


 

Step 1: Go to the Live Assistant page in the Mobile Text Alerts control panel

 


 

Step 2: Log into Facebook, and start your live sale on your Facebook page

 


 

Step 3: On the Live Assistant page, select the Facebook page where you created your live sale

 


 

Step 4: Select the Live Sale Post from the list

 


 

Step 5: Click the “Start Assistant” button

 


 

Step 6: Now, the Live Assistant will keep track of everyone who makes a claim using your “Sale Keyword”

 


 

The Live Assistant will even automatically comment for you, letting your customers know that their claim has been received

 


 

We hope this is a useful feature for you, we will be continuing to develop and add new features, so please let us know what would be useful!

 

 

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About James Pelton

James Pelton is the Founder and CEO of Mobile Text Alerts

8 thoughts on “New Live Assistant Feature

  • Melanie says:

    Is this included in the mobile text subscription?

  • Cheryl A Carlson says:

    I was very excited and tried this twice, my live was not listed in the dropdown meu. When i tried with the secomd live the first was listed

    • Samuel Evan says:

      Hi Cheryl, thanks for your comment! Sorry for any issues. I’ll submit this feedback on to development.

      Thank you for your patience!

    • Samuel Evan says:

      Hi Cheryl, I heard back from development and it looks like the sale needs to be started before selecting the page from your Live Assistant. They may implement some kind of “Refresh” button or something of that nature to help with the confusion in the future. Hopefully that helps- Let us know if you have any other questions or issues!

  • Ashley Rocamora says:

    Hi. I tried this last night following all the instructions but live assistant did not comment for me nor did I get a report. Do you have to keep this computer screen with timer open during the whole live for it to work?

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