Text alerts help transit systems be better organized.
Transit systems can be complicated and ever-changing. People who rely on these systems become extremely agitated when their bus is unexpectedly delayed or canceled, or when there is some other unexpected change. Likewise, transit workers can get lost and confused in a mess of miscommunication.
Here are 4 ways that text alerts improve transit systems’ organization.
- Changes in transit schedule
Often a change needs to be made in the regular schedule. Sometimes these changes are temporary, and sometimes they are permanent. Either way, how do you get the word out to make sure everyone is aware of the changes? In this day and age, text alerts are the quickest and most convenient way.
Sometimes, due to circumstances beyond anyone’s control, there will be delays. Whether it’s due to winter weather, vehicle issues, or some other reason, delays will happen. Sending a quick text alert will make sure people know about these delays so they can be aware and possibly even plan ahead or adjust their schedule.
- Route detours
Is there road construction that hinders the normal bus route? Expecting traffic due to a special event? Some transit systems use text alerts to inform people about any changes in bus routes or planned detours. This information again helps riders know how to plan and keeps confusion at a minimum.
The reality is that sometimes part of the transit system needs to be shut down because of bad weather or not enough drivers or a multitude of other reasons. If people are unaware of these types of cancellations, their whole day’s schedule can be thrown off. Use text alerts to keep people in the loop.
These are just a few examples of how transit systems use text alerts to communicate effectively. Never before has there been such a quick and easy way to keep passengers (and workers) updated!