The 10 Best SimpleTexting Alternatives for 2025

If you've used SimpleTexting in the past, you know it might be endurable because of its swift learning curve and easy-to-use interface—but some of its features are too frustrating to overlook.

SimpleTexting users complain of:

• Pricing challenges, like automatic renewals, refund difficulties, unclear pricing, and high costs (for example: “The cost seems to be a bit higher than the competition, particularly for MMS.” –Mike M., G2)
• Technical limitations, like SMS crashes and delays, app glitches, and image-sending difficulties (for example: “Their app is a little difficult to work with at times. Glitch.” –Verified User, G2)
• Customer support issues, like delayed responses and unhelpful support (for example: “Customer service is SLOW, about 10 minutes between responses when using the ‘chat’ feature.” –Verified User, G2)

If you have experienced any of these issues and wish to switch to a new SMS marketing platform (or if you’re just exploring different platform options), read on to discover the 10 best SimpleTexting alternatives I uncovered after reviewing thousands of real user experiences.

I'll discuss how each tool addresses key SimpleTexting shortcomings while highlighting their distinctive features and unique use cases.

Here’s a quick look at all 10 tools.

1. Best SimpleTexting Alternative: Mobile Text Alerts

Mobile Text Alerts is the dependable business texting service for brands that want to reach their audience via an uncluttered channel.

Mobile Text Alerts shines at transparent, easy-to-understand pricing, excellent customer support, and an app built for speedy and reliable SMS delivery even if you are sending messages at scale.

Pricing

With Mobile Text Alerts, you never have to worry about unknown charges or confusing renewals.

When you sign up, you get a 14-day free trial to learn how the platform works. Your free trial allows you to send up to 50 messages to your audience. That way, you can test message formats and build an SMS marketing strategy before you pay a single penny.

After your free trial expires, you can upgrade to any of Mobile Text Alerts’ 8 pricing models:

You can pay monthly or annually (to save up to 25%).

Unlike many other texting platforms, Mobile Text Alerts charges no additional mobile carrier fees, and unused messages roll over indefinitely (if on an annual plan) or for a month (if on a monthly plan).

“Rates and offerings are competitive. Website is very user friendly.” Dawnie F., G2

“The price has been fair…” Conner T., G2

Customer Support

Mobile Text Alerts provides dedicated human customer support (no bots) for all customers.

Also, every new signup (including trial users) receives a personalized Zoom walk-through of the platform to understand its full capabilities and get up to speed fast.

Mobile Text Alerts also provides nearly immediate customer support via live chat, email, phone, and web form.

“The customer response team was prompt in addressing any issues I had. I highly recommend.” Conner T., G2

“Customer support is nearly immediate with the chat bar on the right. I use it frequently.” Ben K., G2

“A team member is standing by to happily help you with your needs. The customer service is OUTSTANDING. I have had MANY questions answered quickly and easily.” Katie H., G2

Core Features

Mobile Text Alerts boasts of helpful features like:

• High deliverability, so you never have to worry about SMS delays or crashes
• Spreadsheet importing, so migrating your contact list is a breeze
• 4 opt-in methods, so your audience can join however they prefer

• Smart automation, like recurring messages, drip campaigns, and smart replies.
• iMessage for sending longer messages, larger image attachments, and message encryption.

See all Mobile Text Alerts Features

User Reviews

With 4.6 stars on both G2 and Capterra, Mobile Text Alerts definitely lives up to its claims.

Real users have praised Mobile Text Alerts for being easy to use, reliable, hassle-free, and amazing at resolving customer complaints.

“This service is very user-friendly and an asset to communication and advertising for small businesses.” Karl W., G2

“Easy to use platform. Lots of great features and quick responses from customer service.” Zana M., G2

Where it Falls Short

Mobile Text Alerts is almost perfect but it doesn't have a lot of native integrations yet. It does have some—like direct integration with Zoom and Hubspot—but you'll have to use its API or Zapier to connect to other tools (And I bet you can connect all the tools in your workflow!).

2. Best for Low Volume Texting: EZ Texting

EZ Texting is a simple text marketing software that helps brands with effortless SMS and MMS messaging.

Known for its robust compliance tools like age verification to meet legal requirements, A2P security, opt-out management, and a dedicated compliance team, EZ Texting has built a solid customer base since it launched in 2004.

Pricing

EZ Texting uses credit-based pricing, where on its first 3 plans, you get 500 monthly credits, and on the most expensive enterprise plan, you get 200,000.

One credit represents one message to one contact (so sending the same message to 500 contacts uses 500 credits). If you exhaust your monthly credit allocation but need to send more messages, you pay:

• $0.04/credit on the $25/month Launch plan
• $0.035/credit on the $75/month Boost plan
• $0.03/credit on the $125/month Scale plan
• $0.01/credit on the $3000/month Enterprise plan

You can also pay annually to save up to 20%.

EZ Texting charges no additional mobile carrier fees, but credits roll over for one month only, so rollover is not available to those on an annual plan.

You can test EZ Texting’s full platform features with their 14-day free trial before committing. The free trial comes with 120 message credits.

Customer Support

EZ Texting’s customer support team is available 7 days a week from 8am-8pm ET. You can reach them via live chat or scheduled meetings.

Users have mixed reactions to EZ Texting’s customer support. While many say the support team is helpful and replies quickly, there are notable complaints about customer service being dismissive about credit rollover.

Also, poor customer service is one of EZ Texting’s top 4 cons on Capterra.

Core Features

EZ Texting has some unique features like:

• Text to landline—turn your landline into a textable number
• Robust compliance tools—to ensure adherence to security and regulatory standards
• Click to text generator—clickable links that automatically open SMS messages
• Image library and editor—Millions of free images and an editor powered by Shutterstock
• Direct integrations—with Constant Contact, Squarespace, and, Mailchimp

User Reviews

EZ Texting has 4.5 stars on G2 and 4.4 stars on Capterra.

The top positive reviews are ease of setup, user-friendliness, and easy communication with buyers.

The top negative reviews are high costs, SMS sending issues, and poor customer support.

Where It Falls Short

EZ Texting’s major demerit is its credit-based pricing which is not budget-friendly for mass texting. If you send 500 or fewer messages per month, any of EZ Texting's first three plans is good for you.

But if you send a lot more messages than that, your costs will add up quickly because you have to buy extra credits for each additional message. You'll also need to accurately predict your monthly SMS sends to calculate the likely monthly costs and be sure you’ll get a positive ROI.

“One thing I dislike is how unclear the credit system is when trying to understand actual costs. It’s hard to tell how much I’m truly spending per message, which makes budgeting and ROI tracking more difficult than it should be.” Bill C., G2.

“The plans are costly for the number of messages we can purchase. The monthly/annual plans are not helpful as our business needs to send messages out in larger numbers.” Marivel M., Capterra.

Read our full EZ Texting review

3. Best for Custom SMS Marketing: Textedly

Textedly is a text message marketing platform for improving effective communication in organizations and businesses.

It's a web-based texting solution with novel features like text-to-pay, SMS polls, custom fonts, and the ability to send lengthy SMS messages.

Pricing

Textedly has 13 pricing models based on monthly SMS sends and the number of custom keywords.

💡 N.B.: Custom keywords in Textedly are words that, when people text to your assigned Textedly phone number, they get subscribed to receive your SMS messages.

Textedly's 13 pricing plans are:

• Basic
  • $26/month
  • 500 text messages per month
  • 1 custom keyword
• Bronze
  • $38/month
  • 1000 text messages per month
  • 1 custom keyword
• Plus
  • $69/month
  • 2000 text messages per month
  • 2 custom keywords
• Enterprise
  • $99/month
  • 3500 text messages per month
  • 3 custom keywords
• Elite
  • $139/month
  • 5000 text messages per month
  • 4 custom keywords
• Business
  • $249/month
  • 10,000 text messages per month
  • 6 custom keywords
• Silver
  • $349/month
  • 15,000 text messages per month
  • 7 custom keywords
• Premium
  • $499/month
  • 25,000 text messages per month
  • 10 custom keywords
• Pro
  • $599/month
  • 35,000 text messages per month
  • 13 custom keywords
• Gold
  • $849/month
  • 50,000 text messages per month
  • 15 custom keywords
• Platinum
  • $1599/month
  • 100,000 text messages per month
  • 20 custom keywords
• Diamond
  • $2299/month
  • 150,000 text messages per month
  • 20 custom keywords
• Champion
  • $2999/month
  • 200,000
  • 50 custom keywords

In addition to your monthly fee on any of these plans, you need to pay:

• $5/month for each additional keyword
• $8/month for Telecom surcharge
• $10/month for each additional user (all the plans come with only 1 user seat)
• $25/month for each additional message above your monthly allocation

Textedly accepts annual payments which gives you 20% more monthly messages.

They also offer a 14-day free trial with 50 text messages and 1 custom keyword.

However, unused messages do not roll over to the next month or year.

Customer Support

Textedly provides customer support via SMS, phone calls, online support, and live chat. The support team is available between:

• 8am-11pm CST on Mondays to Fridays
• 9am-5pm CST on the weekends

Most users praise Textedly’s customer support for being fast and helpful.

Core Features

Textedly has some stand-out features like:

• Text-to-pay: allowing customers to make secure payments via an SMS
• Google Business Reviews invitations: allowing customers to leave reviews on your Google Business profile via SMS
• Rich fonts: different text formatting styles to stand out in your audience's SMS inbox
• Webforms & text keyword: for more flexible opt-in options
• Instagram texting: so customers can send you an Instagram DM from an SMS
• Lengthy SMS and MMS messages: up to 455 characters for SMS and 1600 characters for MMS

User Reviews

Textedly has 4.6 stars on G2 and 4.5 stars on Capterra.

The main positive reviews are great customer support, ease of use, and simplicity of reaching customers.

The main negative reviews are high costs, feature limitations, and dissatisfaction with the message character system.

Where It Falls Short

• No API
• No mobile or desktop app
• Stand-out features (text-to-pay, Google Business Reviews & premium support) are only available for the more expensive plans
• Additional costs (which are a lot!) raise the monthly price significantly
• No messages rollover

“Billing can be confusing. When you upgrade to a new monthly plan (which is all billed annually) your existing credits don't rollover, so you should wait until the exact day of the month you need. Also, there is a monthly $8 fee which I wasn't told about when signing up.” CS W., G2

“I strongly dislike the fact that all of the features have to be paid for separately.” Sarah K., G2

Read our full Textedly review

4. Best for Coupling SMS and Email Marketing: Klaviyo

Klaviyo is a popular B2C CRM software for building long-lasting customer relationships at scale.

Klaviyo is known primarily for its email marketing function, but it also has SMS marketing, reviews management, mobile app management, and other CRM-specific features.

Pricing

Klaviyo is positioned as an email + SMS marketing tool so there's no option of just purchasing the SMS marketing part of the tool.

Klaviyo’s prices are based on the number of active profiles you have and the number of emails and SMS/MMS you send monthly.

💡 N.B.: Active profiles are stored contacts that can be emailed by Klaviyo.

The lowest plan is $20/month to store 251-500 active profiles and send 5000 emails and 150 SMS messages (or 50 MMS messages) per month.

On Klaviyo’s pricing page, you can select the number of active profiles you have and your monthly SMS or MMS credits to get your exact monthly cost.

Klaviyo doesn't have a free trial but does have a forever free plan with 500 monthly email sends, 150 monthly SMS/MMS credits, and a maximum of 250 active profiles.

Klaviyo doesn't charge extra mobile carrier fees but email/SMS credits do not roll over once the month ends. There is also no room for annual payments.

Customer Support

Klaviyo provides email and live chat support to all customers on paid plans.

For users on the free plan, they provide a 60-day trial of email support after which you'll have to resolve any issues you have yourself using resources like Klaviyo’s virtual assistant, help center, academy, community, and interactive live training.

Customer support is available for 24 hrs every working day.

Customers rate Klaviyo’s customer support a 4.3 out of 5 on Capterra.

Core Features

Since Klaviyo is a CRM, it has other robust features that support a well-rounded marketing strategy. These include:

• Mobile app marketing
• Review management
• Marketing analytics
• Email templates
• Customer hub
• Data platform
• Integrations

User Reviews

Klaviyo has a review of 4.6 on both Capterra and G2.

The top positive experiences praise its ease of use, email marketing features, and native integrations.

The top negative experiences complain about its steep learning curve, high costs, and missing/limited SMS marketing features.

Where It Falls Short

No distinct SMS marketing features

Klaviyo thrives best as an all-in-one platform for businesses that want to incorporate as many marketing channels as possible within one tool.

Since it's not an SMS-first tool, it lacks many native SMS features. For example, Klaviyo has:

• No messages rollover
• No unique SMS opt-in methods
• No native 2-way conversation or 1-on-1 inbox
• No ability to send lengthy messages (SMS characters are capped at 160)
• No mobile app

High SMS Marketing Costs

Klaviyo’s pricing relies heavily on the number of active profiles and monthly email sends—features that people who just need the software to send SMS won't be able to maximize.

This makes the costs of using Klaviyo for SMS marketing steep compared to other text marketing tools.

For example, Klaviyo’s $20/month starting price allows only 150 SMS messages per month because it's coupled with 5000 monthly email sends. But alternatives like Mobile Text Alerts and Textedly offer 500 credits for a similar price.

“I wish the SMS functionality was more affordable.” Dan C., G2

5. Best Klaviyo Alternative: Omnisend

Omnisend is a simple platform for managing ecommerce SMS and email marketing.

Like Klaviyo, Omnisend is an email-first platform with SMS marketing being an add-on feature.

Pricing

Omnisend has three plans: Free, Standard, and Pro. These plans are based on the number of contacts, published product reviews, and monthly email sends.

You can check the exact costs for the number of contacts you have on Omnisend’s pricing page.

After subscribing to a plan, SMS and MMS messages are priced as an add-on fee and your cost per credit/message depends on the destination country (it's $0.015/credit for US/Canada).

As a bonus, if you are on the free or standard plans, you get $1 for SMS credit monthly. And if you are on the Pro plan, you get free SMS credits equivalent to the price of your subscription (if you are paying $78 monthly, you get $78 to purchase SMS credits).

Omnisend doesn't charge additional mobile carrier fees.

There's no free trial or annual pricing but new users can pay for three months upfront to get 30% off. Also, unused SMS credits roll over for the next 30 days.

Customer Support

Omnisend provides 24/7 customer support to all customers (even those on the free plan) across all time zones through in-app live chat and email.

Pro and Standard plan users who pay $400+/month get a dedicated customer success manager. Omnisend also offers migration support for users switching from another platform.

Core Features

Omnisend is built for ecommerce businesses so it has many ecommerce-specific features:

• Pre-built customer journey workflows
• Customer segmentation based on signals like cart abandonment or purchase history
• Integration with major ecommerce platforms like Shopify, BigCommerce, and Wix
• Customizable email templates
• Ability to embed published product reviews in emails or SMS

User Reviews

Omnisend has 4.6 stars on G2 and 4.7 stars on Capterra.

The noteworthy positive reviews are ease of use, amazing customer support, and great email automation features.

The noteworthy negative reviews are missing features and a steep learning curve.

Where It Falls Short

Some of Omnisend’s cons include:

• High costs of SMS marketing (since it's an additional fee to every plan)
• Two-way SMS inbox communication is only available with Gorgias integration
• Robust templates, AI, and automation tools are only available for email marketing
• No flexible SMS opt-in options

“I wish they could replace the expensive email and SMS that's separate and cost a lot.” Verified User, G2

Read our full Klaviyo vs Omnisend guide

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6. Best for Multi-Channel Audience Engagement: Twilio

Twilio is a cloud-based customer engagement platform for building amazing customer experiences.

Twilio has numerous APIs for building tools that help nurture and engage customers at every point of their buyer journey. Tools like messaging (SMS, MMS, WhatsApp, etc), email, voice, verification and identity lookup, and customer data platform.

Pricing

Twilio uses a very granular, pay-for-what-you-use approach.

For text marketing features, prices are based on message type (SMS/MMS), API (Programmable Messaging API or Conversations API), monthly messaging volume, phone number type, and destination country.

You'll get your exact payment after selecting your preferred options for all of this on Twilio’s pricing page.

Twilio charges additional carrier fees and unlike other text messaging platforms, you have to pay for inbound messages/customer replies as well as attempted but failed messages.

Twilio has a forever-free trial plan with limited features. Unused message credits do not roll over.

Customer Support

Twilio provides customer support through web form, phone, live chat, and API status notifications.

Custom plan users also get a dedicated technical account manager.

However, a lot of users (especially those on the lower-tier plans) complain about the unhelpfulness and lack of reliability of Twilio’s customer support.

Poor customer service is also Twilio’s top con on both G2 and Capterra.

Rather than a standalone text messaging platform, Twilio is best used as a tool for enriching your audience's experiences at every touchpoint in their buyer’s journey. And its core features reflect that:

• Account user verification and identity
• Messaging via SMS, MMS, WhatsApp, Push, and Facebook
• Voice notifications
• SendGrid emails
• Customer data platform
• Contact center set up
• IVR and self-service

User Reviews

Twilio has 4.2 stars on G2 and 4.4 stars on Capterra.

The major positive reviews are easy integrations and user-friendliness.

The major negative reviews are poor customer support, confusing pricing, and an exhaustive verification process.

Where it falls short

• Cloud-based, so no web platform or app
• Limited support for lower-tier users
• Granular pricing can be very confusing
• No native 1-on-1 inbox (but you can build one yourself)
• No flexible SMS opt-in options

“Twilio is functional but unreliable with poor customer support.” Luke C., Capterra

“The support service is terrible. There is no chat support for all customers (you have to pay for this support type in addition to the contracted service). The ticket response time lasts an average of 24 hours. If it's an important issue your company will suffer the consequences. I opened a simple ticket asking to turn off 2FA on my account to migrate the WhatsApp Business Account (WABA). It has been almost a week of messages exchanged and passed from one team to another without any solution to the case.” Verified User, G2

Read our full Twilio Review

7. Best Twilio Alternative: ClickSend

ClickSend is a business communications platform for reaching your customers and staff via SMS, email, rich media, direct mail, voice, etc.

ClickSend operates via a web dashboard, trusted APIs, or integration partners and allows you to build and integrate custom solutions for simplifying your business communications.

Pricing

ClickSend’s prices are based on the particular tools you use with a pay-as-you-go model and no pricing tiers or contracts.

For SMS/MMS messaging, you pay per credit and your fee depends on the destination country (starting from $0.0087/text). There's an additional monthly carrier fee.

ClickSend offers a discount for bulk SMS sends and unlike Twilio, you don't have to pay for inbound messages or failed texts.

You can test out the tool with their 14-day free trial, and there's also a forever-free plan with limited features.

Unused monthly credits roll over for the next 12 months.

Customer Support

ClickSend provides customer support via live chat, email, and phone.

Their support team is staffed with “real humans 24 hours a day, 365 days a year.”

They also have an army of helpful articles in their knowledge base.

Core Features

ClickSend, like Twilio, allows you to manage communications with your audience across many channels, not just SMS/MMS.

So it has other stand-out features for simplifying this. Features like:

• Communications via Fax gateway, Voice, Email, Direct Mail, and Online post.
• Simple, easy-to-use dashboard
• Numerous trusted APIs
• Hundreds of integration partners like Slack, Zapier, and Shopify
• Enterprise-level platform security

User Reviews

ClickSend has a rating of 4.1 stars on G2 and 4.4 stars on Capterra.

The top positive reviews are ease of use and top-notch customer support.

The most notable negative reviews are expensive pricing (especially for SMS), an outdated platform, and missing/limited SMS features (since it's not an SMS-dedicated platform).

Where It Falls Short

ClickSend users complain about how:

• “Prices can add up quickly especially if you are a high-volume user, even with bulk discounts.” Verified User, Capterra
• “The free trial credits aren't enough for the full experience as a new user.” Abdul-Basit M., Capterra
• “It lacks all the bells and whistles of a more sophisticated system.” Verified User, G2

8. Best for Transparent Pricing: Textla

Textla is an SMS marketing tool that positions itself as the most affordable texting service in the market.

It is a native text messaging platform that has transparent “before-you-send” pricing which helps you stay within your SMS marketing budget.

Pricing

Textla has 3 standard plans that give you access to different levels of platform features.

None of these 3 plans come with texting credits, though, so you have to pay for message credits as an add-on cost at a rate of $0.01/SMS and $0.03/MMS.

Mobile carrier fees are already included in the platform fee and unused credits roll over for a lifetime as long as you don't delete your Textla account. However, you also get charged for incoming texts.

Textla has a 14-day free trial with 100 free credits and you can make annual payments to get 20% off.

Customer Support

Textla provides email and phone support through a human-only support team that's 100% based in the US.

They also have a comprehensive help center where you can search for articles on any platform hiccups.

Core Features

Textla has many unique features like:

• No daily SMS/MMS send limits
• Contact auto-clean, to weed out dead-end contacts
• Upfront pricing before every send, so you know exactly how much every campaign costs
• List organization with groups & tags
• Message personalization with videos and images
• Message sentiment tracking

User Reviews

Textla has a 5.0-star rating on both G2 and Capterra.

Users fervently praise its user-friendliness, amazing customer support, and automation.

The only notable negative review is minor SMS issues like the inability to hyperlink in texts.

Where It Falls Short

Some of Textla’s cons include:

• No mobile app
• Inability to text international numbers (only operates in the US and Canada)
• Advanced features like message personalization, multiple users, and keywords are only available for Professional and Enterprise plan users
• Charges for inbound messages or replies can rack up costs.

“The only minor drawback I've noticed so far is the inability to attach a hyperlink to a word—I have to manually type out the full URL. While there are workarounds, adding this feature in the future would be a great enhancement for usability.” Sebastian, G2

“Nothing so far! At present, it meets all our needs. Perhaps the only thing left to be desired is the ability to text international phone numbers.” Verified User, G2

9. Best for Omnichannel Customer Experience: Textmagic

Textmagic is a business text messaging platform for reaching your audience via channels like SMS, MMS, email, voice calls, WhatsApp, Facebook, Instagram, etc.

Textmagic boasts of inter-channel integrations that allow an omnichannel approach to audience engagement.

Pricing

Textmagic uses flexible usage-based pricing where you can choose to purchase either SMS or email usage or both.

Your SMS/MMS costs depend on the destination country, monthly SMS volume, and business number type.

Prices start at $40.50/month to send 500 messages to US-based customers from a toll-free number.

Textmagic charges additional monthly carrier fees and a monthly 10 DLC campaign renewal fees apply for local US numbers.

Your prepaid credits roll over indefinitely unless your account has been inactive for 24 months in which case it'll be closed. You can also request a refund for unused credits.

You can test out Textmagic using its free trial to see if it's the right fit for your business.

Customer Support

Textmagic’s support team can be reached 24/7 via live chat, web support form, email, or phone call.

They promise to reply on the same working day, and if possible in minutes, but you can access help articles via their help center while you await a response.

Users (especially those outside of US time zones) complain about Textmagic customer support being poor.

“Customer service based overseas so responses can be challenging.” David B., G2

Core Features

Textmagic has sleek inter-channel integrations like:

• One single inbox to manage SMS, email, voice calls, live chat, and social messages
• Web click-to-text forms for email Opt-in
• Email-to-text conversions
• Text responses from email inbox
• Turning incoming emails into support tickets

User Reviews

Textmagic has 4.3 stars on G2 and 4.6 stars on Capterra.

Most of the reviews are positive and reflect Textmagic’s ease of use and robust integrations.

The most notable negative reviews are poor customer support and high costs.

Where It Falls Short

Textmagic’s major con is its high costs compared to other alternatives, especially if you just need a tool for SMS marketing without the bells and whistles of other communication channels.

“It’s limited and expensive compared to the competition.” Ben H., G2

10. Best for Mass Texting: Text-Em-All

Text-Em-All is a simple texting platform for quickly sending messages to groups of people. For example, sending meeting reminders, emergency notifications, and text surveys.

Text-Em-All gets your account up and running in minutes and promises 95% deliverability and robust SMS tracking features.

Pricing

Text-Em-All has 3 plans: Free, Monthly, and Credit.

The free plan gives 25 free credits and allows you to test Text-Em-All before you start paying.

However, it has very limited features and you might need to upgrade your account to truly understand the platform.

The monthly plan is best for people who want to message the same group of people multiple times a week and its tiers depend on the number of phone numbers you message. However, it has some feature restrictions like no auto-replies and no SMS keyword replies.

If you don't have a set messaging frequency OR if you want to message different audience segments weekly, the credits plan allows you to pay per message sent. This plan also gives you access to the platform's full features.

Text-Em-All doesn't charge additional carrier fees and credits are only deducted for successfully delivered messages. Also, credits roll over for a lifetime.

Most users pay monthly but you can pay every 3, 6, or 12 months. There's no free trial.

Customer Support

Text-Em-All’s Texas-based customer support is available via email, call, or text between 8am-5pm CST on Mondays to Fridays.

They also have FAQs and a Help Docs center.

Core Features

Text-Em-All thrives best with mass texting selected groups of people. Features that help it thrive at group texting are:

• Free message templates
• High deliverability rates
• Easy personalization
• Custom keywords
• 1-on-1 inbox for every contact

User Reviews

Text-Em-All has 4.7 stars on Capterra and 4.8 stars on G2.

The top positive reviews are simplicity and easy communication with customers.

The top negative reviews are high costs, character limits, and feature issues.

Where it falls short

• High costs of the credit system

“What I dislike about Text-Em-All is how fast the call credits add up, especially for large groups. The service works great, but it would be better if the costs were lower or if there were cheaper options for frequent users.” Derek O., G2

• Character limitations of the monthly plan

“I wish we had more characters to send longer messages within our plan. Because we are a non-profit it's difficult to upgrade our plan as we are government funded through grants. I also wish special characters were not extra credits as it is not cost-effective to communicate with our Spanish-speaking contacts in a grammatically correct manner (using accents and other special characters).” Cynthia P., G2

How to Choose the Right SMS Platform

The most important factor when switching to another SMS platform is your trigger for considering an alternative.

• Does your current tool exceed your SMS marketing budget? Consider platforms with flexible plans like Mobile Text Alerts and Textedly.
• Does your current tool have poor support and leave you stuck with platform difficulties? Choose platforms like Mobile Text Alerts and Text-Em-All that offer quick, personalized, and reliable customer support for every user.
• Does your current tool do a bit of everything and lack important SMS marketing features? Choose an SMS-first platform like Mobile Text Alerts, Text-Em-All, or EZ Texting.
• Do you wish to combine your SMS and email marketing within one tool? A CRM software like Klaviyo or Omnisend might be the right option for you.

You can use platforms like G2 and Capterra to compare options and browse user sentiments so you can make the right purchase decision.

FAQs About Switching From SimpleTexting

Here are some questions business owners frequently ask when considering a SimpleTexting alternative.

How can I Choose the Right SimpleTexting Alternative?

SimpleTexting users currently abandon it due to high costs, lack of pricing transparency, poor customer support, and feature issues.

When evaluating available options, prioritize these features to choose a tool that’ll serve your text messaging needs to the fullest.

Will I Lose my Contact List?

Not if you choose the right alternative.

Tools like Mobile Text Alerts provide free, personalized migration support when you sign up. You would normally be able to import your entire contact list without losing a single number.

What is the Most Affordable SimpleTexting Alternative?

The most affordable SimpleTexting alternative depends on the features you need and the number of messages you send monthly.

Generally, tools like Mobile Text Alerts and Textedly have plans that start at $20-$25 per month.

Which SimpleTexting Alternative is Best for a Small Business?

Some tools, like Twilio, offer tiered customer support and might leave you stuck if you are not a high-end user. So, go where you can get good support even if you are not paying top dollar.

Tools like Mobile Text Alerts and Omnisend offer equal, personalized, and reliable support so you can maximize your SMS marketing investment.

Mobile Text Alerts: The Hassle-Free Texting Platform

Mobile Text Alerts is our text messaging solution for businesses burnt out from high SMS costs, unintuitive SMS platforms, or poor SMS marketing support.

We offer affordable, tiered pricing, human-only support, and a platform customers describe as “great and simple”.

Sign up for our 14-day free trial (with full features included) so you can be a witness to all our claims.

Author Bio:

Aishat Abdulfatah writes thought leadership content for B2B SaaS brands that have unique insights to share.

She pairs her writing flair with brand experts’ wealth of knowledge to create long-form content readers love, bookmark, and send to their peers.

When she's not writing, she's either reading a novel or catching up on newly released K-dramas. To learn more, connect with her on LinkedIn.