SMS Customer Support
Support Customers on the Channel They’re Actually Using
Create trust by letting customers reach you via the channel they’re most comfortable with (text messages) – while cutting overhead costs with fewer reps.
“Mobile Text Alerts has helped our business grow by helping us connect with our clients easily and quickly… Do you want to grow? Are you thinking outside the box? Mobile Text Alerts will help you stand out among other businesses.”
— Audrey H.
Create Customer Convenience – at Lower Cost
How you can build trust with SMS customer support
“The only platform that has never let me down in any way…”
Why customers love Mobile Text Alerts
“Love this app and company. Great first impressions and attentiveness... I love it. Im sticking with them for the long run. Highly recommend... I just love, love, love the simplicity of it!!! All other platforms make things way too complex.”
- Radhame G.
Head of Operations
Built for Every Industry. Trusted for Real Results.
No matter your industry, using SMS for support creates a more convenient customer experience – for both you and your customers
Retail / eCommerce
Instantly address to product specification questions and post-purchase issues.
Healthcare
Address rescheduling requests and alert patients when prescriptions are ready for pick-up.
Hospitality & Travel
More effectively handle multiple customer reservation updates and change requests.
Automative
Notify customers with updates on their servicing and when their vehicle is ready for pick-up.
Real Estate
Build out automated workflow messaging for open house attendees to receive important property information and keep buyer leads warm.
Home Services
Send updates on job completion status and any follow up information to ensure customer satisfaction.
Education
Communicate enrollment status updates, deadlines, or registration help to students.
Logistics and Transportation
Facilitate communication between dispatchers and drivers to efficiently manage complex deliveries and on-site issues.
How Main Street Crossing Sells Tickets Quickly – with SMS
Katie Hollis needed a communication method for alerting customers to upcoming events at the music venue Main Street Crossing. One of the problems they needed to solve was managing a large list of contacts and segmenting them based on the shows they’ve attended in the past.
Katie says, “Mobile Text Alerts has made it very easy to get information out to people who are interested and to sell tickets quickly.”
