Contents
First consider: where are your customers hanging out?Content! What will your followers be expecting to see on their feed from your social media page?When to post?Corporate social responsibilityMake your content accessibleFinding followersChecklist for organic posts on each platformSome final wordsSocial media will open you up to the world and keep you visible in your followers’ eyes.
87% of online shoppers think that social media can help with making purchase decisions, so it is really worth putting your time and effort into your social media appearance.
So if you haven’t developed a solid social plan (or are looking to expand your current one), how do you get started?
Here’s my advice, based on 14 years of marketing experience and 7 years of experience as a social media marketing entrepreneur.
Plus, I’ll give you some advice for the realm of accessibility in particular.
Here are some things to think about:
More people will react with your posts than specifically go to your page so don’t worry about repetition (too much - Facebook will deprioritize posts it deems are the same, yet at the same time, they only release new posts to a very low percentage of your followers initially, and then increase those who can see it depending on reactions, so even if you do repeat, you can almost guarantee it won’t be seen twice!).
Don’t forget business-related notices like company news, reviews and corporate social responsibility, as well as time-pressured notices such as event announcements and special sales.
It’s important not to panic if you feel your posts aren’t doing as well as you think they should be doing. Facebook, in particular, wants to prioritize individuals over business pages, and this means that repetition is not something you should be afraid of.
Don’t worry too much about strictly following ‘best time to post’ advice, as the algorithm will ensure your followers will see your post when they are online. Lunchtime is always a good bet if you are unsure, and we are finding with some clients that reactions don’t start until the post has been up for 24 hours. If you’re new to a social platform, use your first few months to see how it goes with organic posts before even thinking about budgeting for an ad spend. If you can, share your posts to groups, as these will then be classed by the algorithm as conversations.
Facebook and Instagram show you analytics regarding how your posts are performing - and using these, you can work out when the majority of your followers are online, and then schedule your content to appear at those times. For X (formerly Twitter)/Bluesky/Threads and LinkedIn, it is best to open an account with a scheduler like Buffer, whose software can analyze your followers and calculate when the optimal times to post are.
Did you know that 70% of consumers will consider the ‘niceness’ of a brand before buying? It’s really worth thinking about doing things that will have a positive impact on the world and society to tell your followers about, and it helps you stand out in a crowded marketplace. If you are not sure about something you can physically ‘do,’ why not set up a donation to charity via organizations such as Work for Good?
Accessibility is one element of social media that businesses often don’t think about.
Make sure people who can’t hear, those in noisy environments, and those who use screen readers can also understand your brand messages with these tips:
Your first action, after setting up a first post and devising your strategy, should be to invite all your friends to like/follow - these people love you and will want to support you.
But many of them may not be that interested in your product/service, and the best way to up the follower count on Facebook and Instagram (for example) is through paid advertising.
You’ll need to set up an ad account on Meta to do this, and you should think about a minimum spend of around $400 a month - you can target profiles that meet your ideal customer demographic and choose whether you want them to like your page or go to your website. You can also do this on LinkedIn separately - a higher ad spend is recommended for LinkedIn.
Using the platform specific guidelines below (with a particular emphasis on accessibility), I suggest that every post have the following…
With 3.07 billion monthly active users active monthly users, you can guarantee that most of your customers exist on Facebook. The most common age group who use this platform are 25-34 and about 1 in 5 users fall within the 35 to 44-year age range, highlighting strong engagement among this demographic as well. Remember to feature valuable updates like news, views, and opinions in your posts - people on Facebook don’t want to be sold to all the time.
Link - if you have a link, make sure there’s an image on the website it goes through that will pull through to your Facebook post so you can remove the hyperlink address! However, it is always advised to upload the photo so you can then share the post in your Stories where they will be seen by more people.
The popularity of X (formerly known as Twitter) has been waning in 2025, and so many users have migrated to Threads or Bluesky for the ‘nicer audience experience.’ Although these do not yet have analytics tools, they are very much in the same format as X and so you can use the same user methods. Short posts leading to web pages work well here - the feed moves so fast, people will be looking for things to click on, and often aren’t interested in long articles.
Image Description - make sure you have selected ‘Compose image description’ in your settings. Twitter explains how to do this. Then as with Facebook, click on your image thumbnail then enter a description.
There are 1.2 billion monthly active users on here. Like Facebook, it’s best to avoid the selling posts here - give your business connections a reason to look more into what you offer!
Link - LinkedIn will automatically shorten links for you and pull through images if they are there.
Instagram boasts two billion monthly active users worldwide as of early 2025, giving Facebook and YouTube some much-needed competition. People between the ages of 25 and 34 are the platform's most avid users, making up over 31 percent of its total user base, showing this is a social media platform with which Millennials and older Generation Z connect. As a primarily visual platform make sure you have some great photos that explain what you’re about!
As your business grows, the more content you will develop, and so your posts will become more varied over time.
Make sure your content is in the right places for the demographic you are targeting (but don’t overdo it - if you only have the energy for one or two platforms, that’s totally OK) and make sure that everyone can understand your message by using the accessibility guides in this article. Save your image descriptions as the image is created, so you can copy and paste it in instead of having to type it out every time.
And if it all gets too much, get in touch - I’d be more than happy to help.
Try out a free dependable business texting service that just works by getting a free trial here.
The views and advice presented this article are the author’s own.
Jo is an award winning social media strategist and manager working with positive impact brands to keep them visible on social as customers are more likely to be there than on their website! She looks after regular posting, content creation, handling reactions and comments/D.M.'s, as well as offering one-off post creation for events and workshops and audits for your social media profiles. Jo specializes in making sure content is readable by screen readers and that captions are included in videos, so your followers with visual and hearing impairments are not excluded. 10% of all retainer invoices are donated to ShelterBox via Work For Good, ensuring that C.S.R. features in your brand. Check out Jo's website and her LinkedIn.
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