The #1 thing that our bank customers use text alerts for is to keep their employees updated. Whether the server is down, phone lines aren’t working, or there is severe weather and people are unsure whether they should be coming into work, sending out text alerts is a quick and effective way to get information across to employees.
For customers (or potential customers) who have expressed an interest, text alerts can be a great method for letting them know about new products or promotions. Giving them that gentle push might be just what they need.
Are you going to participate in an event in the community? Will your employees be visiting college campuses or workplaces? Will your facilities be closing early due to severe weather? Let people know with text alerts!