April 21, 2016

Using Your Control Panel: Sent Messages Report

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Your Sent Messages Report allows you to view all of the messages you have sent from your account.  This tutorial will walk you through how to navigate this report.

sent messages report navigation

Clicking on the “Sent Messages Report” link will take you to this screen:

Sent messages report

This report shows you a list of all messages you have sent in the entire history of your account.

Message

The text underneath the “Message” column shows the content of the message that was sent.

Recipients

This column shows you how many recipients there were for your message.  If you click on the “Members” link for a particular message, it will show you a delivery report of all the numbers that were the recipients for that message:

Delivery report

This report will show you the first name, last name, phone number, and email address for each recipient.  It will also show whether or not the message successfully went out from the system.  You can use the search bar to search through the report for a specific recipient.

Date Sent

This column shows you the date and time that each message was sent.

Sent By

From this column you can see which specific administrator sent out the message.  If you have no additional administrators set up, or if the message was sent by the main administrator, the “Sent By” will simply say “Administrator.”

Send Message Again

Clicking the “Send Message Again” icon will take you to the Send a Message page and will automatically copy and paste the content of that message into the text box so that you don’t have to type out the message again.  (You will have to select the recipients for the message again.)

Other Things to Know

  • You can change how many messages are displayed by clicking the arrow (above the table) that says “Show 10 entries.” Then from the drop-down menu that appears, you can select 25, 50, or 100 entries.
  • You can search through your messages by typing a search query in the text box.
  • Clicking the “Copy to Clipboard” button will copy the information regarding your messages. You can then paste the information into another document.
  • Clicking the “Export” button allows you to export your message information as a CSV, Excel, or PDF file.  You also have the option to view a printer-friendly version of your Sent Messages Report.

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