New Feature! Text Message Loyalty Rewards Program

June 26, 2017 | Back to the Blog

Text Message Loyalty Rewards Program

Our developers are always looking for ways to make Mobile Text Alerts more useful to you. So we have introduced a new feature — a text message loyalty rewards program.

We have had many people ask for a text message-based loyalty rewards program. People have been looking for a way to keep track  of purchases made by their customers, and give them “loyalty rewards” based on how much they have purchased.

This is now possible all from your Mobile Text Alerts control panel! You can now set how many purchases it takes someone to earn a reward, keep track of how many purchases have been made, and notify your subscribers how close they are to their next reward.

Here’s how it works:

Step 1: Set Your Settings

When you login to your control panel and go to the Settings page, there is a new section labeled “Loyalty Rewards Settings.” In this new section, you can set the number of purchases needed before someone earns a reward. You can also set whether or not you would like to notify your customers after a purchase (via text message), and how close they are to their next reward.

Your settings page

Your settings page

 

Step 2: Add Purchases for Your Subscribers

Once you have your settings set, you can go to the “Loyalty Rewards” page.

Your loyalty rewards page

Your loyalty rewards page

On this page, you can select certain subscribers, and “Add Purchases” to credit them with the number of purchases they have made.

This will increase the number of purchases for that subscriber, and also let you know if they are eligible for a reward.

 

Also, if you have “notify users” turned on in your Loyalty Rewards Settings, it will send out a text message to each subscriber you added purchases for letting them know how many purchases were added, and how close they are to their next reward.

Notify Subscriber of Purchases

An example of the message your subscribers will receive when you add purchases and have “notify users” turned on

 

We hope you find this new feature useful! Please let us know if you have any suggestions or improvements we can make. Our goal is always to make the service as useful to you as possible.

 

Want to start using this feature? Head over to the loyalty rewards page in your control panel, or create a new account

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About James Pelton

James Pelton is the Founder and CEO of Mobile Text Alerts

8 thoughts on “New Feature! Text Message Loyalty Rewards Program

  • Amanda Genther says:

    Do you have to manually add every single purchase or do you plan on creating an autopunch feature?

    • James Pelton says:

      Hi Amanda,
      I’ll go ahead and reach out via email to get a little more information about what you’re trying to accomplish. Thanks for the feedback!

      • ashley Gage says:

        I am also curious if you have to enter each purchase manually or if there is a way it can automatically update on its own.
        Ashley Gage

        • James Pelton says:

          Hi Ashley,
          It currently has to be done manually. Were you thinking that integrating with BLESS or your POS software would be helpful? Or did you have something else in mind?

          • Amie says:

            I LOVE this idea! But I can not go in manually for as many customers as I have everyday. I mange 1 of 3 co-op Cstore’s. All stores have been trying to get the text alerts going. It would be nice if the customer could scan their phone with every purchase made. If you were to create a barcode for the retailer only so that at checkout we could allow them to scan the code to the number they receive texts from with the total sale amount that links the information to their phone number already registered in your system. When they reach a desired dollar amount they receive a star. When they earn x amount of stars they get a discount, free sub or whatever. I’m sure this would all have to be done internally in your system but would be a fantastic feature!

          • Samuel Evan says:

            Hi Amie,

            Thank you for the feedback! I will pass this on to a developer to see if it’s something they might be able to incorporate.

  • Carra Harris says:

    This would be an awesome thing to integrate into the Bless system with LuLaRoe. You should contact LuLaRoe home office and suggest a collaboration!

    VR,
    LuLaRoe Carra Harris

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