Text Alerts Remind Jurors of Jury Duty

January 4, 2016 | Back to the Blog

Text Alerts Remind Jurors of Jury Duty-2

 

The most recent generation of American adults relies on electronic communication to keep them up-to-date with their schedules. The court systems are also facing a communication struggle: getting jurors to report for jury duty. Could this issue be due to a gap between the way the current generation and the court systems communicate? One jurisdiction has begun to use text blasts to send out jury duty reminders, and it seems to be having a positive effect.

Jury No-Shows

LegalZoom reports that “as much as 80 percent of the population [is] shirking jury duty in some counties.” And then comes the unpleasant affair of trying to get in touch with these duty-shirkers and administering appropriate punishment.

Many of these jurors who fail to report have no legitimate excuse. Their summons were not lost in the mail, nor do they have a physical ailment that excludes them from being able to serve on the jury. What can be done to help reduce the rate of jurors who fail to answer their summons?

Are Text Blasts the Solution?

The government of Macomb County, Michigan, has found a possible solution: sending text blasts as reminders. These text blasts remind jurors of upcoming jury duty with the idea being that the reminders will help reduce the number of jurors who ignore their summons.

According to the article from Macomb County’s The Macomb Daily, the percentage of jurors who actually showed up when summoned increased from 24.3 percent to 43.5 percent during the six-month trial period of the county’s text messaging service.  

Tamela Harvey offers personal testimony to the effectiveness of text blasts. She was summoned for jury duty but forgot about it. If it had not been for the text reminders she received, she would have missed her summons.

The Strategy

Macomb County’s process for this strategy involved having jurors log in to a website provided for them. Then they would receive three texts in the days leading up to their jury summons date, as well as one text the day of. Jurors also received updates regarding when and where to report and when they were allowed to go on break during service days.

The future looks bright for Macomb County’s use of text blasts as reminders for jurors, and the program is predicted to save the government thousands of dollars sounds like a good investment!

If you’re looking for ways to improve your own communication efforts, a reliable SMS service may be just what you need. Companies such as Mobile Text Alerts specialize in providing modern communication solutions specifically designed to reach generations that rely on digital communications.

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