New Feature: Mobile Surveys

February 10, 2016 | Back to the Blog

Have you ever thought about using mobile surveys to interact with your group?  Curious about your subscribers’ opinions on a particular topic?  Trying to get a head count for an upcoming event?  The ability to generate and send out mobile surveys is a new feature that is available for your Mobile Text Alerts account.

With this feature, you are able to ask any question of your subscribers and compare the results of their responses.

How Does It Work?

Once we enable mobile surveys for your account, a new link will appear when you log in to your Control Panel:

mobile surveys navigation bar


Clicking on the “Send a Survey” link will take you to a page that allows you to create your survey.

First you will select the recipients for your survey just as if you were selecting them for sending out a normal text message from your Control Panel:

mobile surveys select recipients


You can then scroll down to the “Survey Question” box, in which you can type out the question that you want to ask in your survey:

mobile surveys survey question


On the bottom of the page is the “Survey Responses” section:

mobile surveys survey responses


This is where you will generate the responses for your survey.  In the “Response Text” box you will enter the response option, and in the “Response Value” box you will enter the text that your subscribers need to respond with in order to select that option.  (See example screenshots below.)

Clicking the “Add a Response” button will generate additional response choices, and clicking on the trash icon will delete a response choice.

mobile surveys survey responses2


Inputting the information in the examples above and clicking “Send Survey” will send the following message out to your recipients:

mobile surveys text


The recipients can then respond with the number value that corresponds to their answer, and then they will receive a confirmation message back:

mobile surveys text2


After you have sent out a survey, you will be able to keep track of the results by going to the “Survey Results” page:

mobile surveys navigation bar2


From this page you will be able to see the details of all the surveys you have sent out:

mobile surveys survey results



Pricing options are as follows (based on how many surveys you will be sending out per month):

  • 500 Mobile Surveys – $20/Month
  • 1,000 Mobile Surveys – $40/Month
  • 2,500 Mobile Surveys – $85/Month
  • 5,000 Mobile Surveys – $150/Month

Please contact us if you have any questions or are interested in getting this feature set up for your account!

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