LuLaRoe retailers, we’ve added another feature for you to hopefully help make your lives easier!
You can now forward your customers’ order confirmation emails to have their purchases automatically added to the Loyalty Rewards page on your Mobile Text Alerts control panel.
All you have to do to get it set up is go to your Loyalty Rewards page on your control panel and enter your LuLaRoe merchant ID (this would be the ID that shows up in the Order Confirmation emails):
Then whenever you get emailed a copy of your customer’s purchase confirmation, you can forward it to email@example.com; the system will detect your customer’s email address from the message and will add the purchases to their loyalty rewards count. (You’ll just want to make sure that your customer’s email address is included somewhere in the forwarded email; most email apps and sites should have it automatically included in the header of the forwarded message.)
If you want to completely automate things, you could have your purchase receipt confirmations sent directly to firstname.lastname@example.org. Then anytime an order is made, the purchases would be added and you wouldn’t even have to forward anything over!
- However, it is important to note that cash transactions may not include the Merchant ID in the Purchase Receipt email, so for cash transactions you may have to manually copy/paste the Merchant ID into the forwarded email. These cannot currently be automated.
To forward the order confirmations, you will need to add a forwarding address of email@example.com. If you want to automate this process, here are instructions of how to do that in Gmail:
Step 1: Go to Settings.
Step 2: Go to Forwarding and POP/IMAP.
Step 3: Click “Add a Forwarding Address” and add firstname.lastname@example.org. Note that once you set up emails to forward to email@example.com, you will need to wait for a confirmation on our end in order for the change to fully process. You can contact us if you would like to expedite the confirmation.
Step 4: Paste “from:(firstname.lastname@example.org) subject:(“my lularoe order” OR “purchase receipt from lularoe”)” into the gmail search bar and click the down arrow on the right.
Step 5: Then click “Create Filter With This Search.”
Step 6: On the next screen, check the “Forward it to:” checkbox and select email@example.com from the dropdown, then click “Create Filter.” Any new emails from firstname.lastname@example.org with My LuLaRoe Order Number in the subject line should be automatically forwarded to email@example.com for reward tracking.
If this process seems too complicated or you need help, please contact our customer support and they can help you get set up. (Note that once you set up emails to forward to firstname.lastname@example.org, you may need to wait for a confirmation on our end in order for the change to fully process. You can contact us if you would like to expedite the confirmation.)
We hope this will help make keeping track of your customers’ rewards even simpler. Let us know if you have any questions or feedback!