Why we think it's important that you can export subscribers:
We at Mobile Text Alerts hope to provide you with the best possible experience when using our product. The lifeblood of our service and your business is your subscriber list. This is YOUR information, not ours, and we want to make sure that you are aware that you can export this information at any time.
It is important to us to extend this courtesy- after all, we didn't provide you with your subscriber list, you did! You worked hard to grow your list, and we believe that exporting it should be an option that you are free to choose. Unfortunately, our clients like you have found that this value is not the standard in our industry. Some companies do not provide any way at all to export your subscriber list. But it's not all bad news- we can help you with the process of getting switched over, and in many cases we can even help by transferring in your subscribers ourselves!
So the two key points we're trying to make are:
1) If another service works better for you, we will be happy to help move you over.
2) If you want to move to us from another provider, we will do everything we can to transfer your subscribers from your current provider.
Bonus offer for switching to Mobile Text Alerts
If you are reading this and are a current user of another provider, we're offering 50% off of your first month with us. Just let us know that you're switching from another provider by either calling, chatting, or e-mailing us before you make a payment.
As always, you can make a free trial account: Sign-up Here. This gives you the chance to see what our service looks like and can give you an idea about the features we provide! When you're ready to make the change, we will walk you through the process of getting switched over and make it as simple as possible!
How to Export Subscribers from Mobile Text Alerts
The easiest way for you to export your subscribers is by logging in, and clicking the “Subscribers” button on your dashboard, and then “Manage Subscribers.” That will bring you to a screen that looks like this:
To quickly download an excel spreadsheet of your subscribers, just click “Download XLS” seen below the list of your subscribers.
Another way to export is to click “Export” towards the top right, which will produce a drop-down menu like so:
We offer four of the most requested formats; every one of them will give you a full list of your contact/subscriber information!
If you have any questions about this process we would be happy to answer them! You can contact us by using the chat tool on our website, or by e-mailing us HERE. We would be glad to assist you in importing your subscribers, and if you have any questions about how to get your subscribers exported from another service and imported over to Mobile Text Alerts, let us know!
We hope that our product and service will stand out by itself, and promise not to withhold YOUR information and property just to make it harder to leave!