You can change various features of your account from your “Settings” page. This tutorial will walk you through the different aspects that you can edit. Account Settings The first aspect of the “Settings” page is “Account Settings”: This page allows you to change general settings for your account. From here you can change your keyword. Changing… Read More »

There are many upgrades available to you in addition to your normal Mobile Text Alerts services.  The “Upgrades” page on your Control Panel gives you a list of upgrades you can purchase. All Upgrades Clicking the “All Upgrades” link will give you a list of all upgrades available at a glance. You can click on… Read More »

Your Sent Messages Report allows you to view all of the messages you have sent from your account.  This tutorial will walk you through how to navigate this report. Clicking on the “Sent Messages Report” link will take you to this screen: This report shows you a list of all messages you have sent in… Read More »

A useful feature of Mobile Text Alerts is the ability to set up administrators for your account. Setting up administrators allows several advantages. It allows multiple people access to send messages from your Control Panel. It allows group leaders to send messages by texting in with their own personal phones. It allows group leaders to… Read More »

The ability to organize your subscribers into groups is a useful feature of Mobile Text Alerts, enabling you to send out messages to different groups (such as “choir,” “staff,” or other relevant groups) rather than having to individually select recipients every time you want to send a message. This tutorial will walk you through how… Read More »

If you have a list of subscribers you want to import into your account, you can do so from the “Import Subscribers” page. Format and Template This message will appear at the top of the page, explaining what format your spreadsheet needs to be in: You can also click on the “template spreadsheet” link to… Read More »

The “Manage Subscribers” page allows you to view, add, edit, and remove subscribers from your account.  This tutorial will walk you through how to navigate that page. Viewing Your Subscribers This table shows you all the subscribers on your account.  At a glance you can view subscribers’ first names, last names, phone numbers, email addresses,… Read More »

After you have sent out a survey, you will be able to keep track of the results by going to the “Survey Results” page.  This tutorial will explain how to navigate that page. From this page you will be able to see the details of all the surveys you have sent out: The “Question” column… Read More »

Mobile surveys is a feature that can be added on to your Mobile Text Alerts services.  Once we enable mobile surveys for your account, a new link will appear when you log in to your Control Panel.  Clicking on the “Send a Survey” link will take you to a page that allows you to create… Read More »

If you have Phone Alerts (mass voice messages) added on to your Mobile Text Alerts account, then you can use the “Phone Messages: Send a Message” page to send out your pre-recorded messages.  This tutorial will walk you through how to navigate that page. When Should the Message Be Sent? From this box you select… Read More »

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