If you have a list of subscribers you want to import into your account, you can do so from the “Import Subscribers” page. Format and Template This message will appear at the top of the page, explaining what format your spreadsheet needs to be in: You can also click on the “template spreadsheet” link to… Read More »

The “Manage Subscribers” page allows you to view, add, edit, and remove subscribers from your account.  This tutorial will walk you through how to navigate that page. Viewing Your Subscribers   This table shows you all the subscribers on your account.  At a glance you can view subscribers’ first names, last names, phone numbers, email… Read More »

After you have sent out a survey, you will be able to keep track of the results by going to the “Survey Results” page.  This tutorial will explain how to navigate that page. From this page you will be able to see the details of all the surveys you have sent out: The “Question” column… Read More »

Mobile surveys is a feature that can be added on to your Mobile Text Alerts services.  Once we enable mobile surveys for your account, a new link will appear when you log in to your Control Panel.  Clicking on the “Send a Survey” link will take you to a page that allows you to create… Read More »

If you have Phone Alerts (mass voice messages) added on to your Mobile Text Alerts account, then you can use the “Phone Messages: Send a Message” page to send out your pre-recorded messages.  This tutorial will walk you through how to navigate that page. When Should the Message Be Sent? From this box you select… Read More »

If you send out a message and subscribers reply to your message, you can view these replies from an inbox on your Control Panel.  This tutorial will walk you through the “Message Replies” page. The Inbox Your Message Replies Inbox looks like this:   From this page you will be able to see a detailed… Read More »

Sometimes you may want to save templates of messages so that you can use the same wording in future messages without having to type it all out every time.  This tutorial will walk you through the “Message Templates” page so that you understand how to do this. Create a Message Template To create a message… Read More »

If you have added MMS messages (media messages) onto your regular texting services, then you are able to send text messages with images, audio, or other media.  This tutorial will walk you through how to navigate the “Send a MMS Message” page. Send Message to a Group From the “Send Message to a Group” box… Read More »

Another feature regarding sending messages on your Mobile Text Alerts account is the ability to schedule messages to send out later.  This tutorial will walk you through the “Scheduled Messages” page on your Control Panel.   Correct Time Zone On the “Scheduled Messages” page, you will see this message: Before you schedule any messages, you… Read More »

Contents: I. Billing II. Sending Messages III. Subscribers IV. Keywords V. General   I. BILLING Where can I find pricing information? Pricing information can be found here.   Can we pay month-to-month? Yes, you have the option to pay month-to-month (rather than annually) at a slightly higher monthly fee.  The month-to-month fees are listed here alongside the… Read More »

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