April 13, 2016

4 Tips for Sending a Mass Text from Your Phone

Did you know that with Mobile Text Alerts you can send a message directly from your mobile phone by texting in to our system’s number 229-299-8227?  You can easily cut through all the steps involved in logging in to your control panel to send out messages!

You can read our brief walkthrough of how to send a message by texting in to the system, but in this post I want to explain some of the in’s and out’s of this feature more thoroughly.

  1. Set an administrator number as “Super Administrator” to send to all groups or numbers

Super administrator

Setting your administrator number to “Super” (on your Manage Administrators page) will enable that number to send to any group set up on your account.  As a “Super Administrator” you can also send a message to all of your subscribers at once.  To send to a specific group, designate the group’s name at the beginning of your message.  To send to all subscribers, use the word “all” at the beginning of your message.

Example- To send the message “This is a test” to a group with the name “Staff” you would send the following message: “Staff This is a test”

Example- To send the message “This is a test” to all subscribers you would send the following messages: “All This is a test”

  1. Set an administrator number as non-“Super” to limit that number’s access

non-super

If an administrator number is not designated as “Super,” that number will only have access to send messages to the group(s) assigned to it.  They will not be able to send a message to all subscribers and will not be able to send a message to other groups on the account.

If the non-Super number is only assigned to one group, you do not need to put the group’s name at the beginning of your message.

  1. Make sure your group names are only one word

If your group names are more than one word, the system will not be able to recognize the group when you try to text in to send a message from your phone.  If you are having problems trying to text in to send a message to a group, double check on the Manage Groups page to make sure the group’s name is only one word.

  1. Don’t confuse “group name” with “group keyword”

groupname, groupkeyword

The group name is simply the name you have designated for the group.  This is the name you need to enter when you’re trying to text in to a group from your phone.

The “group keyword” involves a feature that costs $3 per keyword per month.  This feature allows subscribers to text in to be directly added to a group.  While this feature is useful, it has nothing to do with texting in to send a message from your phone.

Keeping these two terms straight can save you some confusion when you’re trying to send your messages!

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